OPP worker changes a lightbulb

Operations Support & Supply Services

The primary goal of Operations Support & Supply Services (formerly Work Control) is to provide Penn State students, faculty, and staff with functioning facilities with minimal interruptions due to maintenance, renovations, and repairs. Operations Support & Supply Services (OS3) is comprised of four departments:  Work Reception Center, Planning & Scheduling, OPP Supply Chain, and Facility Asset Management Programs.  We are responsible for receiving customer service requests, dispatching emergency issues, planning preventive and proactive work, procuring the goods and services needed, and managing the business systems and data that enable and support these activities.

Director: Ian Salada

Balances software, information and knowledge to support the operation and maintenance of the University's physical assets
Grocery cart
Serves as the entry point for all OPP material/service requirements.
Whiteboard planning
Provides estimating and project management services for both minor and major projects
Operations Support & Supply Services related resources are available here:
Call center
Staffed year round to process calls for maintenance issues and other emergencies

People In Division


Laurie Henry
(814) 826-8440
Facilities Specialist, Work Reception Center
(814) 865-4317
Stockroom Clerk B
Heath Lorson
Planner Estimator
(814) 777-8361
Administrative Support Assistant
(814) 863-8954
Tammy Maslanik
Facilities Specialist
(814) 863-1604
Bart Monahan
(814) 865-4444
Shauna Nevel,  PSU FAM Business Analyst
Maximo Business Analyst
(814) 865-2596
Matt Norris
Planner Estimator
(814) 321-6223
Michael Owens
Mechanical/Plumbing Planner Estimator
(814) 880-0086