Welcome to Insite

FB IT Service Desk

Welcome to the new FB IT Service Desk

Requests (accounts, password requests, install software)

Incidents (something isn't working)

Request Cellular Devices

Request Computer Equipment and Accessories

Self-Help Instructions

Call-in Support:  863-2336 option #1

Monday - Friday 7:00 a.m. - 12:00 a.m.
Saturday - Sunday 3:00 p.m. - 12:00 a.m.

On-site/Walk-in Support

Monday - Friday 7:30 a.m. - 4:00 p.m.

After-hours On-call Support (emergency):  863-2336 option #2

7 days a week, 24 hours a day.  Please be prepared to provide the following:

  • Name
  • Work Location
  • Telephone number where you can be reached for the next hour
  • Brief Description of your problem

Computer Purchases

We have improved our computer purchase process and created a standardized list of computers for employees to choose from based on a unit's needs.