Mission & Strategic Plan

The Office of Physical Plant provides excellent facilities services for Penn State.



To be nationally recognized as a leader in Higher Education facilities, environmental, and safety management.

  • We exceed customer expectations by orienting our decisions from a University-wide perspective.
  • We provide excellent value by maximizing efficiency in resource utilization.
  • We have a culture of inclusion and diversity where everyone enjoys coming to work.
  • We optimize our resources.



We are a values-based organization and those values guide our decisions and actions at all levels.

  • Integrity
  • Respect
  • Responsibility
  • Discovery
  • Excellence
  • Community



1. Foster a unified high-performing team with mutual respect for each person's uniqueness, talents, value, and perspective. We do this through:

  • Employee Engagement

  • Rewards & Recognition

  • Diversity & Inclusion

  • Professional Development

  • Succession Planning

  • Mentoring and Engagement at All Levels of the Organization

2. Fix, improve, and preserve the University's physical plant.

  • Reduce backlog

  • Provide new and improved facilities to support the mission of the University

  • Employ a University-wide maintenance management program

  • Reduce carbon footprint and energy consumption

3. Optimize organizational structure and business processes.

  • Collect/solicit customer feedback

  • Expand and maximize opportunities for broadening external funding sources

  • Foster and develop relationships with Commonwealth campus maintenance staffs

4. Implement business-centric IT structure.

  • Review and implement all business process systems and budget models

  • Deploy project management information system

5. Develop meaningful performance measures that guide our decisions to maximize our efficiency across many aspects of stewardship.

  • Improve our use of data to support informed decision-making

  • Apply and maximize use of key performance indicators

  • Become a learning organization

6. Establish a unified vision for safety, health, and environmental protection throughout the University.

  • Visibly demonstrate the safety commitment of the University administration to the entire organization (with the development of a University-wide advisory committee)

  • Establish an integrated safety and environmental protection management system to support University-wide missions, goals, and objectives

  • Enhance and expand leadership and employee engagement to promote a positive safety culture throughout all units and campus locations

  • Measure safety progress using consistent key performance indicators


2021-2022 Organizational Goals Overview (PDF)