Training and Development Quality Management Board

Goal:

Improve OPP employee training and development

Sponsor:

Executive Steering Group

Members:

• Dot Green, Leader
• Jack Knee, Leader
• Allen Bonsell
• Sharon Corl
• Mary Jane Drake
• Ed Drapcho
• Kevin Hahn
• Al Matyasovsky
• Lloyd Rhoades
• Bill Shaw
• Scott Shoemaker
• Susan Yothers

Problem/Background:

• Training is an integral part of achieving OPP's mission, vision, and strategic goals
• Employee training is critical to keep OPP competitive, effective, and efficient
• Organizational support (funding, facilities, resources) is required for an effective training and development program
• A standard training philosophy is needed for all of OPP, clarifying the guidelines for training, education, and development
• A training plan based on identification of needs and deficiencies for all areas and employees is needed to maximize the use of limited resources

Objectives:

• Review the need for a centralized training and development function
• Develop a training philosophy
• Develop a training and development plan which includes needs assessment, identifies resources, establishes timetables to conduct required training, and measures training effectiveness

Constraints/Resources:

• Training Specialist retires 6/30/96; replacement status unknown
• Training department currently has no budget or authority
• Funding for OPP [programs] is decreasing
• OPP is making a formal commitment to training by identifying it as one of the four (4) strategic goals
• Training funds/resources must be used efficiently and effectively

Key Performance Measures:

Process Measures:

Training philosophy, resources, needs assessment, and plan are completed on time

Results Measures:

Training philosophy, resources, needs assessment, and plan are understood and followed by employees

Review & Evaluation:

Quarterly briefing to ESG

Desired Completion Date:

Actions are continuous